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Fill out these forms to allow us to update, recover, or process information for your Salon Iris account.
Print Approval Form
When you have reviewed all digital and hard copy proofs of your gift cards and are ready to approve the cards to be printed, you can fill out the Print Approval Form and printing will begin immediately.
Print Approval Form
Serial Number Recovery
If you have misplaced your software serial number and need it reissued, fill out the Serial Number Replacement form to verify software ownership and your serial number will be reissued to you.
Update Account Information
If you would like to update or add information to your Salon Iris account you may fill out the Update Account Information form to verify ownership of the Salon Iris software.
Domain Name Transfer
Complete in order to transfer a domain that is currently registered to Salon Iris into your own name. This will enable you to host your domain on a separate server with a different web hosting service.
Data Retrieval Request
Complete this form to request temporary access to data that either remain on DaySmart Software Inc.’s servers or to request a temporary license to open your installed software.
Rebate Request
Complete this form to request a rebate for the purchase of a VP3300 mobile card reading device. To be eligible, you must have processed a minimum of $1,000 in credit card transactions through CardConnect.
Return Hardware
Return on hardware (cash drawers, printers, bar code scanners, etc.) if the hardware was damaged in shipping or is defective upon initially receiving the item(s). Your situation will be reviewed by Salon Iris.
Database Password Recovery
If you have forgotten a database or employee password and cannot proceed without entering one into the software, we can attempt to recover the password for you.
Account Password
If you would like to add, modify or remove a password to your Salon Iris account to limit accessibility to technical support, billing services, updating information, and information to any Salon Iris Service.
Transfer of Ownership
If software by Salon Iris is sold or given to a new owner, the ownership of the software must be officially transferred by completing this form, allowing the new owner to be provided technical support and updates.
Transferring Data
This form is to request and approve the transfer of data from a listed account owner’s database to another account’s database.